My phone wont turn on or charge. How can I fix it?

I put my phone on the charger like I do every night. It was charging. Then when I woke up My phone screen was black. It wouldn't turn on. So I unplugged it thinking that maybe it died on the charger and it just stopped charging in the middle of the night. I took out the battery for 5 minutes thinking that it would maybe conduct some type of charge. I put back in the battery and tryed to turn it back on and it would not work. I don't know what to do. My phone has everything important to me on there. How can I fix it?

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Yeah, I came to this website to find out how much it costs to get my phone fixed because i had this same problem. Accept for the fact that with my charger, there were a few of the things that were inside that connected the charger and the phone together so therefore it could charge, a few of those were missing.

just try to upgrade it using one touch upgrade s 2.8.0

I got my phone yesterday and it stoped working I charged it and took the battery out and put the battery in and it wouldn't work

Same though my phone was not in the charger, it was on 48% , but when i woke up it didnt want to turn on i tried putting it in the charger, i tried putting a pin in that hole and still wouldnt work.

I have two problems with mine. I put it on the charger and I have to bend the charger to the side so it will charge. and my phone keep freezing and shutting off. but when it it freezes i take out the battery and out it back and its fine. but it does this at least 3 times a day. I don't know what is wrong with it. or how to fix it.

Ответов (23)

Выбранное решение

If it won't turn on or charge, there may be an issue with the battery or charging port. Try testing the battery in another phone if you can. If it works, the charging port may be the issue. If not, then the battery may need to be replaced.

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I have to go through so many different chargers cause of the phone

I have a Samsung J1 it will not turn on and it will not charge what do i do as got all my picturers on it and i can not lose them can anyone help me please

Mine did the same thing

Mine did the same thing but when I put a smaller battery in It it will charge and come on but it overheats when I do that and when I put the right battery in it does nothing and I have tried multiple batteries PLEASE HELP

I think there's a manufacturer problem with the Samsung J1 I replaced my battery and it did the same thing

Hello everyone I just had the same problem it's basically like how iPhones. But all i did to get my to turn back on was hold the power and the volume down button as if you are about to factor reset your upon it should work.

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This helped. Thanks so much!!

yes i thought i was not going to ever see the phone on again. my phone has a non removable battery. i did what you suggested and abracadabra. its working. thanks a million

this doesn't work, my phone is dead. so this will only help the people who don't have a dead phone. thank you for nothing :)

YESSSSSSSSSSSSSSSSS. it is on now. I've torn out most of my hair and shed loads of tears but holding down the power button and volume DOWN button actually works. Why don't they tell you this? Anyway, THANK YOU

omgosh. this really works !! thanks so much.

so. i've had this issue a few times. the occurrences in which my phone will not charge or turn on have always taken place around letting my battery completely die and letting the phone shut off manually. NEVER let your battery completely die. always shut it down before going below 5%. the first time this happened to me, i was on a very important phone call, the times after that was by accident. after the first time, my phone was out of commission for 2 days and before i could take it into the store to have technicians look at it, a fluke happened where i plugged it into the car charger and all of the sudden it began charging and turned back on. this was immediately after i took it apart and removed all the cards and battery, i thought that maybe removing everything did the trick. it just happened to me now, i removed everything like last time and reassembled it and still. nothing. so what i just did now was, took the battery and cards out, i twisted and turned both the phone and battery using my hands, not hard enough to snap them obviously, but hard enough to warp them momentarily. after bending them for a few seconds, i put it back together and VOILA! the phone began charging immediately after i plugged it in and turned right back on shortly after that. idk what bending the phone and battery and putting a little pressure on it actually does, but it seemed to get the job done for me. i'm just glad that my caveman style of fixing things actually works sometimes lol please, just never let your alcatel run out of battery though, i have the newest one touch from wal-mart and EVERY TIME i've ever let it happen, i've dealt with this crap. i certainly don't ever want to deal with it again! this phone has worked awesome for me the whole 6 months i've had it. i get fast, reliable internet almost everywhere i am and unlimited talk n text for a full month for only 45 dollars. i feel bad for everybody else that has had bad experiences with this phone because i definitely haven't. i've dropped this phone from 4 feet up, flat on the screen onto concrete several times, fallen off tables onto the side and back and all sorts of random crap happen to it, and there isn't the slightest crack on the screen and hardly a scratch on the phone. it definitely sucks for everyone thats had major issues in such short periods of time and then dealing with crappy customer care. all i can say is give it a bend and if that doesn't work then try the same with the people you bought it from ;)

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Bro thanks sooo sooo much what i did was simillar insead i used my teeth for pereesure on the battery lol thanks im hapy

I'll try this and my Alcatel one touch is the newest so I hope no it works ^-^